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Job Posting: Manager, Executive Office

Job Title: Manager, Executive Office
Position Type: Permanent Full Time
Department: Executive
Reporting to: CEO
Location:  HQ – Headquarters, with flexibility for partial remote work
Application Deadline: June 28, 2021
Anticipated Start Date: July 15, 2021


Artscape is a not-for-profit urban development organization that makes space for creativity and transforms communities. Our work involves clustering creative people together in real estate projects that serve the needs of the arts and cultural community and advance multiple public policy objectives, private development interests, community and neighborhood aspirations and philanthropic missions.

Since its beginning in 1986, Artscape has become recognized as an international leader in creative placemaking, a practice that leverages the power of art, culture and creativity to catalyze change, growth and transformation in communities. Artscape achieves its mission through developing and managing unique cultural facilities—including community cultural hubs, multi-purpose creative spaces and artist live/work projects—and delivering programs and services that promote creativity and cultural space development. For more information please visit


With a new leadership team in place, the organization is seeking a Manager, Executive Office to work closely with our CEO and the other key leaders of the organization.

The primary responsibility of the Manager will be to ensure the smooth and efficient operations of Artscape’s governance boards and committees. The other key responsibilities will be to support the CEO’s external stakeholder relations activities and to support and facilitate the CEO’s internal organization-wide initiatives, such as business planning, management metrics reporting and communications.

This role is expected to participate in and help coordinate the workplan of the broader leadership team. As part of the Artscape leadership team, the Manager will support internal cross-functional activities to boost information flow, align workplans to strategy, and build culture.

This role reports to the CEO, and in future may also manage one administrative role. The ideal candidate will have had prior experience in a business management role, strong communication and project management skills, discretion in sensitive or confidential matters, and passion about our mission. This is a great opportunity to level up one’s generalist business experience, extend networks, gain exposure to key sector issues, and have an active role in the shaping of Artscape’s strategy.


Board Governance & Relations:

  • Acting as Board Secretary, manage the administration and relationships necessary for the governance of Toronto Artscape Inc., Artscape Non-Profit Homes Inc., Regent Park Arts Non Profit Development Corporation, Toronto Artscape Foundation, as well as the various committees of these volunteer leadership groups.
  • Manage corporate record-keeping and reporting with CFO, administer corporate records, coordinate the execution of governance and legal documents, liase with legal counsel
  • Curate content for dissemination to the board, sourced from Artscape community, business and ecosystem environment. Create and coordinate presentation quality materials for meetings, in collaboration with internal leadership team.
  • Act as key Artscape contact and support for Board Directors, in collaboration with CEO. Liaise with other Artscape Teams on board matters.

External Stakeholder Relations & Internal Operations:

  • Support CEO’s external stakeholder management activities by managing priority setting, scheduling, contact and correspondence management, preparation and/or coordination of materials and research. Prompt management of follow-up actions and drafting correspondence. External stakeholders include: government, sector/ecosystem organizations, partners.
  • Coordinate donor activities with Toronto Artscape Foundation, portfolio development activities with other Artscape leads, and government relations with external consultants.
  • Maintain knowledge of business and political environment, arts and culture sector, start up ecosystem, real estate and urban development, market trends.
  • Organize weekly CEO leadership meetings, including agenda setting, notes and follow-ups. Participate as a member of the leadership team.
  • Coordinate ongoing strategy & business planning activities, including the establishment of the organization wide annual business goals.
  • Manage quarterly metrics/reporting process on objectives and key results at organization level
  • Provide internal communications support for CEO. Establish workflows and support drafting and curation of content. Collaborate with Marcom Team for external communications activities.
  • Manage and curate the monthly All-staff meeting, collaborating with internal teams.
  • Collaborate and support ad-hoc assignments from CEO.
  • Future possibility: supervision of an office administrator role.

Special Projects:

  • Ad-hoc and dependent on workload – Project manage organization wide cross-functional initiatives. Develop objectives, project plans, align, engage and direct intenal teams in the context of projects.


Must-have Skills:

  • 5 years+ experience in business administration role, with hands-on practical experience with project coordination, account management, communications, contracting, budgets, data analysis
  • Experience with non-profit board governance and board of directors engagement
  • Strong business acumen, relationship management and communication skills
  • Excellent organizational and problem-solving skills with attention to detail
  • Ability to coordinate multiple projects concurrently, effectively prioritize, adapt quickly to changing priorities, and enable change management with stakeholders
  • Writing, editing and research and analytical skills
  • Proficiency in Microsoft office; solid grasp of information technology systems (CRM, productivity apps)
  • Desire to work collaboratively in a team oriented work environment and to contribute organization-wider as a leader.
  • Adeptness and understanding of the frameworks of equity, diversity and inclusion. Ability to engage and proactively adopt to working with inclusive systems, processes and programs.
  • Passion for arts and culture, place-making & community building, entrepreneurship
  • Adeptness and understanding of the frameworks of equity, diversity and inclusion.
  • Ability to engage and proactively adopt to working with inclusive systems, processes and programs organizationally
  • A proven understanding of workplace culture and the functionality of equity, diversity and inclusion within it
  • Committee related work is considered part of regular job responsibilities

Join Our Team!

We love creatives and creativity!

Join our team and be part of an organization that positively transforms the community through co-creation. Artscape is an urban development organization and global leader in creative placemaking. We have community cultural hubs throughout Toronto. The core of our work focuses on developing real estate projects, programs and services to empower artists and connect them to communities. As a not-for-profit organization based in Toronto since 1986, we collaborate with artists, community leaders, public policy advocates, philanthropists and urban developers, so that our work builds value for everybody. As a team member, you will contribute to the wide range of work we do for the community.

Artscape is dedicated to hiring employees who reflect the diverse communities we serve in Toronto.

How to Apply:

Email your resume and cover letter in confidence to Indicate the Job Title and your name in the Subject line. In your letter, be sure to tell us where you initially saw the job posted. Unfortunately, incomplete applications without cover letters will not be considered. We thank all applicants for their interest; however, due to the volume of applications we receive, only those being considered for an interview will be contacted. No telephone calls, please. In some cases, interviews may begin before the job posting closes.


In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Artscape. For more information, please see our Accessible Customer Service policy.

Artscape’s Equity, Diversity and Inclusion Commitment

We will hold ourselves and each other accountable through word and action with the assurance that every member of the Artscape community be treated equitably, with dignity and respect. As an employer, as staff, as leaders and community members, we will act in an inclusive manner at all times and with mutual respect of individuals’ rights to be understood and heard.

We believe equity, diversity and inclusion creates a culture that embraces the uniqueness of individuals and is representative of the Canadian population and are resolute in cultivating an environment where all people are respected and their differences are embraced.

We do not condone or tolerate behaviour that undermines the dignity of any individual. Expressions of hate such as intimidation, harassment, offensiveness or hostility will not be tolerated.

We stand firm in our commitment to the erasure of and fight against all forms of discrimination and harassment, including but not limited to: Islamophobia, anti-Semitism, xenophobia, sexism, anti-Black racism, classism, ableism, homophobia, transphobia, ageism and anti-indigenous rhetoric and remarks.

We further commit to the creation and enforcement of open and inclusive spaces, free of hate and all forms of oppression.

We will support the growth, awareness and understanding of our most marginalized and racialized communities and will promote and encourage open dialogue that does not infringe of the rights of others or cause harm.

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